Terms of service.

Last updated: 1st January 2025

Welcome to https://www.lifewipes.co, operated by Assist Hygiene Products Ltd. By placing an order with us, you agree to the terms below. Please read them carefully before purchasing.

1. Who We Are

Assist Hygiene Products Ltd

27 Bassendale Road

Bromborough, Wirral

Merseyside, CH62 3QL, UK

Email: info@assisthygiene.com

2. Service Scope

Life Wipes is an online store offering skin-safe, natural cleaning wipes. We currently ship to mainland UK only.

3. Orders and Fulfilment

• Orders are typically shipped within 2 business days.

• Delivery is made via standard shipping services with a transit time of up to 2 business days.

• We do not ship on weekends or public holidays.

• Orders placed on a Saturday or Sunday will ship the following Monday or Tuesday.

• We reserve the right to delay shipping during peak periods but will communicate expected timelines clearly.

4. Payments

We accept all major payment methods supported by Squarespace’s secure payment gateway, including credit and debit cards, Apple Pay, and more.

5. Subscriptions

We offer a subscription option for ongoing convenience:

• Monthly Subscription: 5% discount on each order

• Every 3 Months: 2.5% discount per order

You can manage or cancel your subscription at any time via your account or by contacting us.

6. Product Use

Our products are suitable for all and have no specific use limitations. However, they are for external use only. Please read the pack details before use.

7. Returns and Refunds

Please refer to our separate Returns Policy for full details on returns, refunds, and eligibility.

8. Modifications to the Service

We may update product offerings, prices, or services from time to time. Any changes will not affect confirmed orders unless due to stock availability or unforeseen error.

9. Governing Law

These terms are governed by the laws of England and Wales.